Microsoft Dynamics 365 for Customer Service
This course provides students with a detailed hands-on experience of the Sales features and components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding into the management of the Sales Pipeline in Dynamics 365, including Lead and Opportunity management, working with the Sales Order Process, the Product Catalog, Quotes, Orders and Invoices.
What's Included:
- 4 Day save period
- Free 24/7 premier support
- Free instructor access
Platform Features:
- Seamless paste to virtual machine functionality
- Integrated keyboard language translation for all countries
- Integrated step-by-step instructions
- Remote classroom management for instructors & admins
- Student progress reporting
| Lab | Estimated completion time |
|---|---|
| 0. Microsoft Dynamics 365 for Sales |
480 mins
|
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